Prishtina – Fourth peer visit of the Public Employment Services (PESs) from the Western Balkan (WB) economies within 2022 PES bench-learning exercise, organized by the Regional Cooperation Council’s (RCC) Employment and Social Affairs Platform 2 Project (ESAP 2), was held in Prishtina, 30 June – 1 July 2022.  

Following the pattern of the previous peer visits, this two-day working visit, hosted by the Prishtina PES, gathered PES representatives from WB economies. The visit’s hosts expressed satisfaction with the entire process, thanking the RCC’s ESAP 2 project for the opportunity to connect with their peers from the region but also to self-assess their performance and exchange good and bad practices with other WB PES, gaining insight into potential opportunities to enhance their own operations.

Here are impressions of the participants of the 4th PES bench-learning peer visit

The idea behind the WB PES bench-learning cycle is to bring together the expertise of different PESs in the WB and the EU PES, on the basis of the EU-PES bench-learning model, with the goal to exchange experiences and enhance operations of PES. 

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The PES bench-learning exercise is conducted in multi-annual cycles, and the 2022 cycle is organized by the Regional Cooperation Council’s (RCC) Employment and Social Affairs Platform 2 (ESAP 2) project. This cycle builds on the achievements of the previous cycle conducted by the ESAP 2 predecessor project. This round of bench-learning in Western Balkans, guided by experts from the EU, is developed as a systematic approach, combining performance comparison and mutual learning activities, aimed at continuous performance enhancement of PES towards better service delivery.